Prayagraj: Personal attention matters more than information. Many people imagine that counselling is only for a crisis situation. But in reality, most people come to feel better and stay well, to understand themselves, communicate with the people they love, and grow. The need is far larger than we often admit.Counselling psychologist Dr Ankita Raj says, “Sessions with people always suggest small ways to care for themselves and guide the people around them toward healthier ways of communicating. I take notes and celebrate every little win, whether it is a good night’s sleep or a difficult conversation. These small steps keep us going together, like the sun rising slowly and surely.” She adds that when people feel better after conversations, we find that our work has made us more compassionate in our own lives too.Dr Raj said that as per National Mental Health Survey of India (2015-16) estimates, nearly 150 million Indians require mental healthcare services. Behind that number are ordinary people: a student overwhelmed by expectations, a parent quietly exhausted, a colleague who always smiles.The expert said, “Information is not what we lack. If you are struggling with stress, parenting, or relationships, a quick search for communication or counselling will give you plenty of answers. What is missing is the personal attention of another human being.”She said, “We humans need humans around us. Even when family is at home, ask yourself: are our conversations technical or meaningful? ‘Did you eat?’ is a question about food, but ‘How did you feel while eating today’s lunch?’ is a question about you. ‘How was school today?’ often gets a one-word reply, while ‘How are you feeling about school today?’ opens a door. Add phones, screens and endless scrolling, and we can sit in the same room for hours and still feel miles apart.”The expert elaborated, saying this is where a counselling psychologist helps. In a safe, unhurried space, conversation becomes meaningful, and people finally talk their hearts out without fear of being judged. AI can offer information, but it cannot replace a trained mental health professional who listens, understands, and walks beside you.She concluded with the advice, “Next time you feel weighed down, or notice a loved one has gone quiet, remember that reaching out is a strength, not a weakness. Visit a counselling psychologist. Because, truly, personal attention is more important than information.”
