The Central Consumer Protection Authority (CCPA) has imposed INR 10 lakh penalty on Xboom, an e-commerce platform, for listing, hosting and advertising anti-drone systems, drone jammers and GPS jammers without disclosing the applicable licensing requirements and regulatory restrictions.
The order, passed on September 17, 2026, follows suo motu proceedings initiated by the consumer regulator against Xboom in relation to the sale and advertisement of restricted wireless jamming equipment on its website.
The CCPA found Xboom to be in violation of Sections 2(9), 2(28) and 2(47) of the Consumer Protection Act, 2019, concerning consumer rights, misleading advertisements and unfair trade practices. It also found the platform in violation of Rules 4(3) and 4(6) of the Consumer Protection (E-Commerce) Rules, 2020.
According to the order, Xboom had listed six products under its “Anti-Drone” category including X-Mini, X-Radar XK2, X-Eye, X-Gun XK4, RF-Patrol XK2 and XGaurd. The listings contained technical specifications and descriptions of their jamming and disruption capabilities, while consumers were directed to an “Enquire on WhatsApp” mechanism.
The CCPA said none of the listings disclosed that the equipment was subject to licensing requirements, was restricted in nature or carried penal consequences for unauthorised possession or use.
Xboom had argued that it operated an enquiry-based model and did not undertake open-market retail sales of sensitive or restricted equipment. The company also contended that the proceedings were based merely on the visibility of product listings and that no actual prohibited transaction or consumer harm had been established.
The CCPA rejected the contention, holding that the statutory definition of an advertisement under the Consumer Protection Act covers representations made through a website.
The authority observed that “the publication of a representation through a website is, by itself, sufficient to attract the definition” of advertisement.
The regulator also noted that Xboom had removed the six listings only after receiving the Show Cause Notice and held that such subsequent removal did not extinguish liability for the period during which the products were listed.
The proceedings also examined a memorandum of understanding dated November 12, 2025, submitted by Xboom with Manish Kumar, who was stated to be engaged in selling and providing research and development and technical advisory services for anti-drone systems to the armed forces and authorised government departments.
Under the MoU, Xboom was to list Manish Kumar’s anti-drone products on its platform and transmit enquiries to him for fulfilment to authorised government agencies.
The CCPA, however, found that the MoU did not itself constitute a licence or government authorisation. It also noted that Xboom failed to provide basic particulars sought by the Authority, including Kumar’s GSTIN, principal place of business, professional qualifications and documents relating to his business.
The regulator said this raised doubts about whether genuine due diligence had been undertaken before Xboom entered into the arrangement.
The authority found that the listings conveyed that the products could neutralise or disrupt drone communications, GPS and video feeds, while failing to disclose that lawful possession or use was restricted to authorised government and security agencies and required statutory authorisation.
The order states that the absence of such information “deliberately conceal[s] important information” within the meaning of the Act and could convey an implied representation that the products were freely and lawfully procurable.
While determining the penalty, the CCPA considered the nature and gravity of the violations and imposed the maximum penalty of Rs 10 lakh prescribed for a first contravention under Section 21 of the Consumer Protection Act.
In addition to the monetary penalty, the regulator has directed Xboom not to list, host, advertise, promote or otherwise offer for sale any anti-drone system, drone jammer, GPS jammer or other wireless jamming/anti-drone equipment unless specified compliance conditions are met.
Xboom has also been directed to implement a verifiable KYC and end-use authorisation mechanism to restrict access to and fulfilment of such listings exclusively to authenticated government, defence or law-enforcement end-users.
The CCPA has directed Xboom to submit a compliance report within 15 days from the date of the order.
