Q. Many roads in Cyberabad, especially the arterial road from Aparna Hill Park to the main road in Chandanagar, are in deplorable condition. Why has there been an inordinate delay in repairing pothole-ridden roads in Cyberabad? — DheerajSrijana: The road from PMJ Jewellery to KSR Enclave, including the PJR Enclave stretch up to Ayyappa Swamy Temple, was sanctioned for ₹90 lakh. The stretch up to the temple has been completed, while the remaining 290 metres near KSR Enclave is expected to be completed within a day or two, subject to weather. The delay was due to the original contractor not commencing work, escalation in bitumen prices, cancellation of the contract, and repeated re-tendering before the work was finally awarded. CMC is continuously identifying damaged road stretches through regular inspections and public feedback. Repair and maintenance work are being taken up on priority to improve overall road conditions across Cyberabad.Q. Is CMC taking action against residents who construct unauthorised speed breakers or place unauthorised traffic cones on public roads in Cyberabad? — AnupamaSrijana: CMC removes unauthorised speed breakers, traffic cones and barricades immediately upon identification, in coordination with the Traffic Police. Speed breakers are permitted only after approval from the Traffic Police and are constructed as per IRC norms. Resident Welfare Associations have also been instructed not to install speed breakers without prior approval. Regular joint inspections and special Saturday drives are conducted to remove unauthorised obstructions and take action against violatorsQ. Why are civil works not being taken up despite funds being sanctioned? For instance, the stretch near Kohinoor by Auro Realty in Hitec City, near Yashoda Hospital. — PrashantSrijana: Road improvement near Kohinoor by Auro Realty is pending because a 33 KV electrical line has to be shifted before work can begin. CMC has already deposited the required amount with TGSPDCL and is pursuing the matter for early completion. The majority of sanctioned works across CMC are progressing well and are targeted for completion by mid-July. The remaining works are under tender or commencement stages, following which new development works will also be taken up in a phased manner.Q. Why is the library cess, collected as a surcharge on property tax, not being transferred to the Zilla Grandhalaya Samstha? How much money is currently pending with CMC? — TV Prafulla ChandraSrijana: CMC collects Library Cess at 8% of property tax as per the Telangana Public Libraries Act, 1960. Since becoming an independent entity in FY 2026–27, approximately ₹40 crore has been collected as Library Cess. As CMC’s jurisdiction covers Ranga Reddy, Sangareddy and Medchal-Malkajgiri districts, the cess has to be apportioned among the respective Zilla Grandhalaya Samsthas. However, district-wise requisitions from the concerned Library Authorities have not yet been received. The amount will be released immediately upon receipt of these requisitions.Q. How will authorities ensure that increased revenue from taxpayers translates into better civic infrastructure, stricter public safety standards, and greater accountability of officials and contractors? — Chada Rekha RaoSrijana: The increase in CMC’s revenue is due to the expansion of the tax base through additional property assessments, revision of assessments where required, and increased coverage under the Trade Licence system, and not because of higher tax rates. The revenue is utilised for improving roads, flyovers, footpaths, cycle tracks, Foot Over Bridges (FOBs), parks, junction improvements, graveyards and other civic infrastructure. For transparency, CMC displays project details on notice boards at every work site and regularly updates citizens through its official social media platforms.Q. Waterlogging has become a major issue in Cyberabad. How many waterlogging-prone locations have been identified, and what is being done to prevent flooding of roads and residential colonies? — Raman KumarSrijana: CMC, in coordination with the Traffic Authorities and HYDRAA, has identified around 40 waterlogging-prone locations. Of these, 38 have been resolved, while temporary measures are in place or works are under progress at the remaining critical locations. Four locations are being monitored by HYDRAA, while three locations fall under other agencies such as TGIIC and Cantonment. A ₹36.68 crore two-phase mitigation plan is under implementation, including construction of storm water drains, box drains, culverts, flood regulators, desilting of lakes and nalas, and augmentation of drainage infrastructure at vulnerable locations such as Raidurg, Khajaguda, Madhapur, Miyapur, Izzathnagar and Gachibowli.Q. Broken streetlight poles on Narne Estates Road in Kondapur were replaced after a long delay, but the lights are still not functioning. I feel that many areas in Cyberabad face similar issues. Can you please tell what mechanism is in place to identify and restore faulty streetlights? — Prasad RaoSrijana: The streetlights on Narne Estates Road, Kondapur are part of a central lighting system with 60 poles and 110-watt fixtures. Two damaged poles were replaced, the required side arms were fixed, and the 110-watt fixtures were installed on June 29 and are working. CMC identifies faulty central lighting, side lighting and high mast poles through regular field inspections and public complaints. Based on the requirement, proposals are processed for administrative sanction, followed by tendering and replacement works.Q. Many U-turns in Cyberabad appear unscientific and contribute to traffic congestion. The DPS Khajaguda U-turn and the one near ESCI Road are examples. Is CMC aware of such bottlenecks, and what measures are being taken to improve traffic flow at these locations? — R V SriramSrijana: U-turns are provided based on the requisition of the traffic police to facilitate smoother traffic movement. No traffic bottlenecks have been reported by the Traffic Police at U-turns near DPS, Khajaguda and ESCI Road. CMC continuously monitors traffic movement and road conditions across all three zones, and Serilingampally Circle is no exception. Wherever congestion or safety concerns are observed, necessary improvements are taken in consultation with the traffic police.Q. In our apartment complex in Simhapuri Colony, several flats have been registered, but property tax assessments have not yet been generated. In some cases, duplicate assessments have been issued, resulting in double taxation. When is it likely to be resolved? — Bhanu PrakashSrijana: A PTIN is automatically allotted by the Sub-Registrar at the time of property registration, as per the amendment to the GHMC Act in September 2020. Unsold builder flats that are not fit for occupancy are not liable for property tax. Duplicate PTINs arise only in limited cases where citizens apply again through the online self-assessment system despite an existing PTIN. Such cases are not systemic. They are verified individually, the duplicate PTIN is cancelled as per the GHMC Act, and only one valid assessment is retained. There is no issue of permanent double taxation.Q. Every monsoon, traffic congestion worsens across Cyberabad. What specific measures is CMC taking this year to minimise traffic snarls? — Ravi NeelakantanSrijana: CMC is in constant coordination with the Traffic Police, IMD and TGSRTC to manage traffic conditions during the monsoon. Whenever IMD issues a yellow or red alert, advisories are immediately shared with companies, schools, colleges and other organisations to encourage work from home, online classes and reduced vehicle use. To minimise traffic snarls, road repair and maintenance works, traffic diversions and traffic management measures are undertaken in coordination with the Traffic Police, particularly during the monsoon. To improve public transport, CMC is coordinating with TGSRTC to strengthen bus services and last-mile connectivity across Cyberabad. Proposals in this regard are being pursued in consultation with the relevant agencies.Q. Why does CMC permit the conversion of LIGH, MIGH and HIG houses into standalone apartment buildings, many of which lack adequate parking and appear to violate building norms? What action is being taken against constructions built without permission? — Dr IAPS MurthySrijana: Permissions for construction or conversion in LIG, MIG and HIG areas are granted only in accordance with the Master Plan, zoning regulations, building rules and other statutory provisions, including mandatory parking and setback requirements. Any construction undertaken without valid permission or in deviation from the sanctioned plan is treated as unauthorised and action is initiated under the GHMC Act. The Town Planning Wing regularly monitors such cases through field inspections and complaint-based verification, and initiates enforcement measures, including issue of notices, stoppage of work, sealing and demolition, wherever warranted.Q. Why are items such as jewellery and clothing being allowed to be sold in vegetable markets? This is affecting small businesses in localities such as Simhapuri Colony. — SowjanyaSrijana: Simhapuri Weekly Market is an authorised conventional market where vendors sell a variety of goods. CMC cannot restrict the sale of specific items, as the choice of buying and selling is market-driven, subject to applicable laws and regulations. However, unauthorised stalls—whether selling clothes, jewellery, vegetables or any other items—are not permitted on roads, footpaths or other public spaces. CMC regularly conducts encroachment removal drives across all zones in coordination with the Police Department.Q. Garbage dumping has become a major problem around Regulakunta Lake in Madeenaguda despite repeated complaints. Are there plans to install barricades, surveillance systems, or other measures to prevent dumping? — M Murali RavindarSrijana: The area around Regulakunta Lake falls under HMDA jurisdiction, where security personnel are already deployed to prevent illegal dumping. To strengthen protection, CCTV cameras are being taken up for installation and a chain-link mesh fencing will be provided along the lake boundary to prevent garbage dumping.Q. The monsoon has begun, but many roads in Cyberabad are still riddled with potholes. Why were pre-monsoon works not completed, particularly in KPHB Phase 9? — Priti WakodeSrijana: Dedicated maintenance teams are continuously carrying out pothole filling and road repairs across Serilingampally Zone based on inspections and public complaints. Pre-monsoon desilting has been completed on key stretches, including Forum Mall to Telugu Aromas, ICICI Bank to HIG Park, and Gravity Hotel to MIG II Park. CC road restoration is in progress, the first BT layer from Hi-tech City ROB to Mahindra Ashwitha has been completed, roads at Indu Villas (including the central divider) and CBCID Colony have been restored, and works in Phases 4 and 7 have been sanctioned and are ready for execution.Q. What action is being taken against house owners encroaching on public roads by constructing ramps and parking spaces? Is there a mechanism to complain against such illegal constructions? — NikhilSrijana: Citizens can report unauthorised ramps and parking encroachments through the My CURE App, Prajavani or the concerned Circle Office. Complaints are attended to within three working days and can be tracked through the My CURE App. CMC also conducts special Saturday drives to remove such encroachments from public roads and footpaths.Q. With the bifurcation of the commissionerate, are there any proposed changes to property tax assessment, collection, or revision? What impact, if any, will this have on taxpayers? — Dr M S Krishna KumarSrijana: The trifurcation of GHMC is purely an administrative reorganisation and does not affect the existing property tax system. Following the merger of 27 ULBs into GHMC and the formation of Greater Hyderabad Municipal Corporation (GHMC), Cyberabad Municipal Corporation (CMC) and Malkajgiri Municipal Corporation (MMC), the existing property tax assessment, collection and revision system continues. Hence, there is no change in property tax, no revised assessments and no additional financial burden on taxpayers.
