New Delhi: Superhealth announced the launch of Supersurgery, a surgical care programme that seeks to address concerns around unnecessary procedures, unpredictable hospital bills and long discharge delays in India’s private healthcare sector.
The programme is built on a model where doctors are paid fixed salaries without commissions or sales-linked incentives, a structure the company says is aimed at ensuring surgical decisions are based solely on clinical need.
According to Superhealth, nearly half of the patients who approached its first hospital in Bengaluru’s Koramangala with prior surgical recommendations were advised non-surgical treatment after independent review by its clinical team.
“Supersurgery is designed to deliver an honest and hassle-free surgery experience. By keeping doctors on fixed salaries without commissions or targets, clinical decisions focus only on what is medically best for patients,” Superhealth Founder and CEO Varun Dubey said.
The programme also offers a single all-inclusive price for procedures, disclosed to patients before admission. The package covers consultations, diagnostics, surgery, monitoring and inpatient stay, the company said, adding that the hospital absorbs additional costs if doctors determine that a longer stay is medically required.
Supersurgery currently covers procedures across multiple specialties, including general surgery, orthopaedics, gynaecology, ENT, urology, ophthalmology, vascular surgery, neurology and spine surgery, and paediatric surgery.
The surgeries are being conducted at Superhealth’s surgical facility in Koramangala, Bengaluru, which has been designed with a focus on infection control and patient safety. Key features include sterile airflow operating theatres, a unidirectional Central Sterile Services Department (CSSD) flow, and private patient rooms.
The company said procedures under the programme are priced about 40–50 per cent lower than estimates for comparable surgeries at corporate hospitals in Bengaluru.
To address delays on discharge day — often caused by billing reconciliation, insurance approvals and paperwork — the hospital has introduced a “Magic Discharge” protocol. Under this system, billing reconciliation, documentation and insurance pre-authorisation begin at the time of admission so that paperwork is completed by the time a patient is medically cleared.
As a result, the average length of stay at the hospital is about 1.2 days, compared with an estimated 3–5 days for similar elective procedures at private hospitals, the company said.
Supersurgery runs on Superhealth’s in-house artificial intelligence platform, SuperOS, which integrates clinical care, diagnostics, pharmacy, billing and discharge processes within the hospital.
