Panaji: The South Goa consumer disputes redressal commission issued a bailable warrant against Ola Electric Technologies Pvt Ltd founder and CEO Bhavish Aggarwal for failing to remain present before the commission despite being given prior notice.The commission directed Bengaluru police to arrest him and produce him before the commission in Margao on Feb 23 at 10.30am. He can be released on bail of Rs 1.47 lakh, said president of the commission Sanjay Chodankar in the order.The commission issued a notice to Aggarwal, directing him to personally remain present on Feb 4 for clarification on the whereabouts of the complainant’s bike and to explain why it was not repaired and delivered to him after considerable time. However, he failed to remain present.The commission is hearing a complaint by a 26-year-old who said that he purchased an Ola S1 Pro Second Gen scooter on Aug 16, 2023 for Rs 1.47 lakh, which, immediately after delivery, started giving unwanted sound from the motor. In addition, the touchscreen was not functional and needed rebooting every one hour.The complainant said that he communicated the errors and manufacturing defects to the company, but there was no response. After repeated complaints at the store in Mormugao, he then took the scooter to the company showroom. His complaint stated that the company rectified the defect of the brand-new scooter, estimated at Rs 18,627, and handed it over to him. He stated that thereafter the problem persisted, besides another issue regarding bluetooth connectivity.He stated that the scooter is in the custody of the company and he is seeking a refund of the entire Rs 1.47 lakh, along with Rs 50,000 as compensation in lieu of loss of value of money, harassment, mental pain, and agony suffered by him.
