Thousands Spotify users experienced problems on Wednesday afternoon playing music on the app’s web version. Many reported getting error messages on Down Detector. According to the platform, more than 1400 users have reported facing issues with Spotify, as of 12:00pm EDT.
The outage graph on Down Detector shows that users started reporting problems with Spotify starting 11am EDT. Hundreds more users have reported issues with Spotify Web every 15 to 20 minutes. By 12:00pm EDT, the number of outages had reached around 1447.
Down Detector also classifies outages based on the data provided by users reporting issues. For Spotify, close to 67% of the users said that they faced problems with Spotify Web. 16% complained of issues with the app, while 9% flagged likely problems with the server connection.
Below is a graph showing Spotify Web outages in the last 24 hours. A decisive spike in reports can be noticed in the last one hour.
‘Something Went Wrong’: Users Report Error With Platform
Most of the users experiencing problem with the music streaming giant’s web application, also shared their issues on social media. Many also provided screenshots of the “Something went wrong” error that they had been getting while playing music on Spotify Web. Below are some such posts.
“The Web based version for Spotify isn’t working for me currently, it keeps looping – Something went wrong,” wrote one, sharing a screenshot of the issue.
“Anyone facing problem while playing Spotify web?” asked one.
This story is being updated.
