MUMBAI: A Central Railway ticket collector carried an injured passenger to safety after she fell while alighting from a train at Dombivli station on Wednesday, ensuring she received immediate medical attention.The incident occurred on Platform No. 5 when 23-year-old Pooja lost her balance after getting off a train. In the rush of commuters, several passengers inadvertently stumbled over her, leaving her injured and unable to get back on her feet.Vrushali Sawant Jadhav, Head Ticket Collector at Dombivli, who was on duty at the time, rushed to assist the woman.She alerted the station announcer to arrange for a licensed porter but, realising that the passenger required urgent medical attention, decided not to wait.Jadhav lifted the injured passenger in her arms and carried her to the Station Manager’s office, from where she was taken to a nearby hospital for treatment.Central Railway said Jadhav’s prompt response ensured that the passenger received timely medical care and appreciated her presence of mind and commitment to passenger safety.The railway administration appealed to commuters to exercise caution while boarding and alighting from trains and urged them to allow passengers to get off before attempting to board.It also reiterated its commitment to passenger safety and acknowledged the efforts of frontline staff who assist passengers during emergencies.
