Bengaluru: Innovative Retail Concepts, which houses BigBasket’s consumer-facing business, reported a 66% widening in net loss to Rs 3,073 crore in FY26 as the Tata Group-owned online grocer stepped up investments to compete in the fast-growing quick commerce market.Revenue grew a modest 7.7% to Rs 8,223 crore in FY26 from Rs 7,634 crore a year earlier, according to Tata Sons’ FY26 annual report. “The Indian e-commerce market shifted rapidly toward quick commerce, which BigBasket is adapting to,” Tata Sons chairman N. Chandrasekaran said in the annual report.Supermarket Grocery Supplies, BigBasket’s business-to-business arm, reported revenue of Rs 2,298 crore in FY26, while its loss remained largely unchanged at Rs 102 crore.BigBasket is part of Tata Digital, which also owns Tata 1mg, Tata Neu and other digital businesses. Tata Digital’s consolidated loss widened to Rs 4,974 crore in FY26 from Rs 4,610 crore a year earlier, even as revenue rose nearly 12% to Rs 35,990 crore.Tata Sons said the digital business has faced “multiple complexities” across its portfolio over the past few years but is beginning to show signs of progress. Gross merchandise value (GMV) reached Rs 46,515 crore within four years of launch, reflecting growing scale across its digital platforms.The group is also repositioning Tata Neu, sharpening its focus on loyalty and financial services rather than positioning it primarily as a one-stop shopping platform.Over the next year, Tata Neu plans to expand into lending and insurance while targeting a tenfold increase in the number of monthly users making payments through the platform.
