Gurgaon: More than 600 families in Uppal Southend’s A, B and C blocks in Sector 49 have been without regular water supply for three days after a water supply motor pump developed a fault. Many residents said the issue had been cropping up in frequent intervals for the past month but the authorities have not heard their complaints.The disruption has forced many households to buy water from private tankers, costing them around Rs 2,000. Some other families are sustaining with the limited water reaching the underground tank due to low pressure.Many residents claimed they had repeatedly raised the issue with MCG over the past months but their grievances remained unaddressed.The colony, developed over two decades ago, came under MCG’s jurisdiction in 2022. Since then, the civic body has been responsible for operating and maintaining the water supply system. According to residents, water is supplied through a pipeline network from a reservoir located in A Block and supplemented through a borewell. However, they said the ageing infrastructure has been developing issues and, despite repeated representations to officials, no permanent resolution was provided.“We have been continuously following up with MCG, but there has been no effective response. This is not a major technical issue—there appears to be a problem with the old pump or pipeline. But just because repairs were delayed, residents have now been left without water for days. People are spending on private tankers and managing with buckets in the middle of summer. We only want MCG to restore the supply immediately and ensure the system is properly maintained,” said president of the A Block RWA Gaurav Garg,.Along with the repair, residents are also demanding a backup system to ensure water supply during similar emergencies.“An additional supply pump and motor, along with a standby submersible pump, should be installed to prevent prolonged disruption. The ageing water supply pipeline should be replaced, and all leakages in the network should be identified and repaired immediately to ensure smooth and uninterrupted water supply,” said AS Mazumdar, president of the B Block RWA.Residents further alleged that over the past month, MCG neither repaired the faulty pump nor installed a standby motor to prevent disruption in case of a breakdown. They also claimed that the civic body has not deployed a regular pump operator, forcing RWAs to engage a private operator to run the system.With no piped water reaching homes, residents said they have no option but to buy tanker water despite having no information about its source or quality.When contacted, MCG chief engineer Vijay Dhaka said that the matter will be looked into. “We will get the matter checked and remedial measures will be taken accordingly.”
