Status: Not ApprovedHEAD: 25_Che_VS_Indigo passengers wait five hours on singapore bound flight from ChennaiByline: Venkadesan SIndigo passengers wait five hours on singapore bound flight from ChennaiChennai: Over 200 IndiGo airlines’ passengers who were bound for Singapore from Chennai were made to wait on the flight for about 5 hours—more than their actual journey time—on Tuesday, and a video of passengers shouting at the airline staff out of despair went viral.In the 1-minute-long video, passengers are heard claiming they were made to suffocate as the air conditioning switched on and off, and that they were threatened with CISF personnel without being given a valid explanation for why the flight was delayed inordinately.The Singapore-bound flight (Flight No: 6E1025) was scheduled to depart at 7.30 am, and passengers were allowed to board from 6.30 am onwards, but the flight did not take off as scheduled. “There was no clear explanation and no transparent communication. The cabin air conditioning repeatedly switched on and off. Infants, children, elderly passengers and working professionals were on board. Passengers who requested to disembark due to discomfort were not permitted to do so for a considerable period,” one of the passengers posted on social media.According to the passengers, the pilot who boarded the flight left in the middle of the delay, citing work-hour restrictions, and an alternate pilot reported for duty at 11 am, before the flight finally took off at 12 noon. An official response from IndiGo Airlines is awaited. MSID:: 128773952 413 |
