Attendees of a Barbie Dream Fest weekend in Florida last weekend are now eligible to receive refunds for their tickets.
Videos from the lacklustre event went viral online, showing grey floors and walls at a conference centre and prompted visitors to complain.
Barbie brand owner Mattel has promised full refunds for those who purchased tickets.
The BBC’s Madeleine Gerber gives an insight to what the event was like. More on this story.
