Some customers might notice low pressure for a short time as the flow returns to normal, it added.
A spokesperson for the resort said: “We are currently experiencing operational disruption due to a burst water main that is affecting the local area.
“As a result, the attraction is closed today while our teams work closely with Thames Water and local partners to restore normal operations as quickly and safely as possible.”
Guests with tickets for Monday 10 August will have them revalidated for a future date, the resort said. Those unable to return on another day have been told to contact its help centre for a refund.
The closure falls in the middle of the school summer holidays, one of the busiest periods for UK theme parks. The resort, in the Royal Borough of Kingston upon Thames, is owned by Merlin Entertainments.
Listen to the best of BBC Radio London on Sounds and follow BBC London on Facebook, external, X, external and Instagram, external. Send your story ideas to hello.bbclondon@bbc.co.uk, external


