Thousands of CBSE Class 12 students waiting to apply for verification of marks and re-evaluation were left frustrated on Monday after the board’s Post-Result Activities portal failed to become operational as scheduled.
Students attempting to access the portal on June 1 were greeted with a message stating: “Site is under updation and will be available soon,” even though the Central Board of Secondary Education (CBSE) had earlier announced that the portal would open on June 1 after postponing its original launch date of May 29.
The delay comes amid continuing scrutiny of CBSE’s On-Screen Marking (OSM) system, which was used extensively for the evaluation of Class 12 answer sheets this year. The board had earlier said it was strengthening the portal to ensure a transparent and glitch-free process for students seeking post-result services.
Portal was already postponed once
CBSE had shifted the opening of the verification and re-evaluation portal from May 29 to June 1, saying additional work was being carried out to strengthen the website and maintain the highest evaluation standards.
A CBSE official had told HT that the portal was being strengthened and that the board would share further updates regarding its reopening.
However, as of Monday afternoon, students continued to report that the portal remained inaccessible, with no fresh timeline announced by the board.
Who can apply for re-evaluation?
The facility is available only to Class 12 candidates who had earlier applied for and obtained scanned copies of their evaluated answer books. Under the revised post-result review process, students can raise objections on a question-wise basis if they believe marks were not awarded appropriately.
Education Ministry officials had earlier explained that candidates would not seek a blanket review of their answer scripts. Instead, they would be required to identify specific questions and explain why they believe marks should be revised. Subject experts would then re-examine those responses through the OSM system and update marks if discrepancies are found.
Students are also required to compare their responses with the official marking scheme before submitting objections.
OSM system under spotlight
The re-evaluation process has drawn heightened attention this year following complaints from students regarding scanned answer sheets, marking discrepancies and issues linked to the OSM evaluation system. The controversy prompted intervention from the Education Ministry, which acknowledged that some discrepancies had been noticed and assured students that genuine grievances would be addressed.
CBSE has maintained that answer scripts were evaluated by trained teachers and that the digital system was introduced to improve transparency and reduce calculation errors. The board has also said that it is working to address technical vulnerabilities and strengthen its digital infrastructure.
What students should do
Until the portal becomes operational, students have been advised to keep checking CBSE’s official Post-Result Activities website for updates. The board had earlier asked students facing issues to contact its tele-counselling helpline or email support services for assistance.
With the portal still displaying the maintenance message on its scheduled launch day, students are now awaiting an official clarification from CBSE on when the verification and re-evaluation window will finally open.
