Gurgaon: Around 450 houses in Imperia Esfera in Sector 37C have been facing prolonged power cuts for the past three days, with residents alleging that repeated electrical faults have left them without a reliable power supply.On Monday, residents said the society had been without electricity for more than 19 hours after supply went off around 2.30am and was only restored around 9.30pm. They said outages over the past three days have lasted 12 to 19 hours at a stretch, forcing residents to depend on diesel generator (DG) backup.“The builder says the line before metering is DHBVN’s responsibility, while DHBVN officials say it is an internal fault and ask us to approach the builder,” said Nishant Arora, vice-president of the RWA. Residents said the outages had intensified over the weekend. On Friday, power supply was disrupted around 8pm and restored only around 7am the next morning. Further disruptions occurred over the following days, including another prolonged outage on Sunday. Recurring breakdowns have affected lifts, water supply and other essential services. Elderly residents and families with children have faced particular difficulties. The immediate problem, residents said, has been because of a fault in CT/PT units. However, they alleged that the larger issue was the absence of a permanent 33-kV electricity connection despite the society receiving its occupation certificate in 2018.Residents said the society was currently dependent on an 11-kV temporary connection, which they claimed was inadequate for its requirements and had contributed to repeated stress on the transformer and associated electrical infrastructure.The RWA has demanded a joint inspection by DHBVN and the developer to establish responsibility and identify a permanent solution.The frequency of outages has also raised concerns over the sanctioned load. Residents claimed that the 450-family society currently has a sanctioned load of around 700 kW, which they believe may be inadequate for the society’s requirements. They have sought a review of the sanctioned capacity and an increase, if required. “There is also an issue with the sanctioned load, which is lower than the society’s requirement. There are concerns about the quality of some of the electrical equipment and panels installed in the society. With prolonged outages, residents are forced to rely on DG backup, which costs around Rs 29 to Rs 32 per unit. This is putting an additional financial burden on residents,” said Hemant Kumar, RWA president.The RWA has also lodged a complaint with the chief minister’s grievance cell over the electricity crisis.DHBVN officials, however, said the latest fault was internal and the developer was responsible for rectifying it.
