Ludhiana: As Artificial Intelligence becomes a staple of modern business operations, companies must prioritize governance over mere adoption to mitigate systemic risks, a California-based expert warned during a guest lecture at Punjab Agricultural University (PAU).Jaivijay Singh Dhalla, a specialist in strategy and governance, told students at the School of Business Studies that while AI can streamline hiring and customer service, the “wrong response at scale” could prove catastrophic for firms without robust oversight frameworks. Dhalla emphasized that the value of AI is unlocked only through disciplined use. He proposed a “live inventory” system to manage the technology’s footprint within a company.Proposed AI risk framework includes inventory and classification (maintaining a real-time list of AI tools, grouped by their potential impact and associated risks). Experts say that high-impact use cases should never be fully automated; they require human review and a clear “rollback plan” before deployment. Accountability covers establishing clear ownership and review cycles to prevent poor automated decision-making.Preparing the Next GenerationAddressing MBA and MBA (Agri-Business) students, Dhalla noted that technical skills alone are no longer sufficient. He urged the youth to learn the management of AI risks—comparable to how modern firms manage cybersecurity and compliance. “The future will not belong to those who simply adopt AI,” Dhalla stated. “It will belong to those who govern it well.”Global Governance and Ethical ComplianceIn a separate session on Global Governance, Risk, and Compliance (GRC), Dhalla discussed the complexities of operating in interconnected international markets. Key pillars for sustainable growth are adaptive strategies (creating business models that can pivot as global regulations and technologies shift), proactive risk management (identifying potential ethical and operational failures before they occur), and cross-cultural collaboration (recognizing that governance must be sensitive to the diverse markets in which global firms operate).
