Mumbai: The much-awaited prepaid autorickshaw service at Mumbai airport’s Terminal 2 has hit a roadblock even before its formal launch, with the NGO tasked with operating the facility seeking a steep hike in the convenience fee from Rs 20 to Rs 50, citing operational costs and payments to the airport operator for use of space.Stakeholders involved in the proposal said the infrastructure for prepaid booths is almost ready and the service could begin immediately once the revised fee structure is approved. However, the demand has triggered concern among commuter groups, who argue that any increase will make an already expensive option costlier for passengers.Transport activist Maqbool Mujawar said prepaid autorickshaws typically charge 20-30% higher than metered fares depending on distance, and an additional convenience fee would further burden travellers. “The hike will add to the prepaid tariff and will not go down well with commuters,” he said.Auto union representatives, however, insist the current Rs 20 fee is unviable. Mujawar, who is also associated with auto unions, said, “For prepaid taxis, Rs 70 is the present convenience fee. We cannot afford to run the stand with such a low Rs 20 convenience fee and have demanded an increase.” He added that the collections would be used to pay for manpower and operations, with a portion going to the airport authorities, and some earmarked for welfare support for auto drivers’ family members.As per the proposed operating model, autorickshaws entering the system will undergo registration and multiple checks before being issued tokens to pick up passengers. Around 35 to 40 personnel across shifts are expected to man the booths. The NGO “Happy to Help” is expected to oversee booth operations, while auto union members will coordinate on-ground movement.The push for prepaid autos comes amid recurring complaints of rogue drivers fleecing passengers at airports. Prepaid systems record driver and vehicle details and lock fares in advance, reducing disputes and overcharging, while also offering drivers assured pickups and incentives.Former MP and Shiv Sena leader Gajanan Kirtikar met transport commissioner Rajesh Narvekar on Tuesday, and said he submitted a petition supporting the fee hike, claiming the commissioner responded positively. Sources said the transport commissioner is likely to forward the proposal to the MMRTA for clearance.
